Our standard flat-rate 10% shipping fee is based on your order total and covers the processing, handling, packing and curbside delivery of your order. A $99 In-Home Special Care Delivery surcharge may apply to fragile and/or oversized items. Shipping fees are non-refundable.

Please call customer service  for shipping rates on all orders going to Alaska, Hawaii, Puerto Rico, and any US islands only accessible by ferry.

In-Home Special Care Delivery

Some of our products are oversized, heavy, fragile or one of a kind and may require an additional $99 surcharge in order to receive the best possible delivery experience. Special Care Delivery is also available to add on to an order for select items where an upgraded delivery experience is recommended.

If In-Home Special Care Delivery is selected at checkout (or otherwise requested), you will be charged an additional $99 shipping fee for one order item, $149 for two order items or a $199 fee on orders of three items or more.

When your In-Home Special Care Delivery order reaches your local delivery hub, you will be contacted to schedule a by-appointment 4-hour delivery window to receive your order. In-Home Special Care Delivery is made Monday through Friday, 8 A.M. to 5 P.M.

As part of our In-Home Special Care Delivery Service, we will bring the item(s) into your home, carry your item(s) up to 1 flight of stairs, and dispose of the packaging materials. This service is UNABLE to provide assembly and construction, move existing furniture, or make any modifications to your home. You may add on assembly services at an additional cost at checkout for applicable items.

Please measure your space (doorways, elevators, stairways, etc.) before buying products from us to ensure that they will fit into your home. If a product does not fit, it will be sent back to us and outbound and return shipping charges plus a 20% restocking fee will be deducted from your refund.

Please contact us ahead of time  if there are any delivery challenges at your home we should know about, such as multiple flights of stairs or a narrow or long driveway. Note that additional charges may apply in such instances.

Assembly

Some of our items at furniturestore-nearme require assembly, which may be purchased for eligible items at checkout for an additional $99. Assembly is only available in addition to our In-Home Special Care Delivery service. Assembly includes a 30-minute, non-technical assembly (e.g. attaching the legs to a table, inserting hardware, etc.) and does NOT include more involved assembly and construction or home modification (e.g. wiring lighting, hanging artwork, etc.).

Estimated Shipping Times

Estimated shipping times vary by order. A tracking ID will be emailed to you the day your order ships out so you may easily track your order. The estimated shipping times below represent the approximate amount of time your order will be in transit once your order has left the factory:

• Orders sent via UPS or FedEx Ground are delivered on average 3-7 business days after the order leaves the factory.
• Orders sent via a Freight Carrier are delivered on average 2-3 weeks after the order leaves the factory.
• Orders sent via a In-Home Special Care Delivery Service are delivered on average 4-6 weeks after the order leaves the factory.

NOTE: These shipping estimates represent the time it takes for an item to reach your home AFTER it leaves the factory and do not include production time for out of stock or made to order items. When you purchase a product from us, any shipping times we provide are ESTIMATES ONLY and actual delivery dates may vary. In addition, if you elect to use our In-Home Special Care Delivery Service, you will be required to make an appointment for delivery and are responsible for any storage fees or held shipment charges.

Expedited Shipping

Expedited shipping is available on select items for an additional cost. Please email us at hsz228@gmail.com to inquire about expediting your order.

International Shipping

We do not offer international shipping at this time.

USA Shipping

We offer free shipping for whole usa zone.